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Once the hardware and connection-related issue has been omitted, try out the next fix to troubleshoot the issue. Try reconnecting the hard disk to see if the problem is fixed.After the troubleshooting process is complete, click on Apply this fix.Once the Hardware and Device Troubleshooter opens, click on Next.

Here, type msdt.exe -id DeviceDiagnostic and press Enter.

Please follow these steps to run the Hardware and Device Troubleshooter. Hardware and Device Troubleshooter checks and tries to solve any issues with the connected hardware. Or more specifically, Hardware and Devices Troubleshooter. To solve this exact issue, Windows has a utility named Troubleshooter. If you have recently upgraded to Windows 10, it may not detect Seagate’s external hard drive right away. Without further delay, let us get into the methods to fix an external hard drive. 6 Easy Steps to Fix An Undetected Seagate External Hard Drive Be it the cable or the external casing itself.

However, if you do not hear any audio cues, the drive most likely suffers from physical damage. If you hear audio cues but cannot access the hard drive, some configurations in the OS are probably stopping the drive from showing up. Check if the Seagate hard drive shows up on This PC.Search for any visible damages to the cable and the hard drive itself.Listen to audio cues when you insert the USB.

Here are a few things you can do to check whether the issue is software-related or with the hard drive. Hard drive not compatible with the current version of Windowsīefore jumping into the solutions, you need to know what’s wrong with your external hard drive.However, there can also be numerous reasons your PC does not detect a hard drive. As also mentioned on Microsoft’s Official forum, Seagate’s external hard drive will not be not compatible with Windows 10 if you have recently upgraded from an earlier version of Windows.